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Terms of service

​Effective Date: July 12, 2025

Welcome to The Sockel! We’re a small company with one mission: to help you keep your socks together through the laundry. Please review these Terms of Service carefully before using our website or making a purchase.

By accessing or using our website and purchasing our product(s), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

1. Use of Our Website

  • You agree to use our website for lawful purposes only.

  • You may not use our site or products for any illegal or unauthorized purpose.

  • You may not attempt to interfere with the functionality or security of our site.

2. Product Information

We do our best to describe our product accurately. However, slight variations in appearance may occur due to manufacturing processes.
We make no guarantees that our product will work with every type or style of sock. Results may vary depending on fabric, washing machine, and dryer settings.

3. Orders and Payment

  • All prices are listed in U.S. dollars.

  • Payment is due at the time of order.

  • We reserve the right to refuse or cancel an order for any reason, including suspected fraud or error in pricing.

4. Shipping

We ship within the United States. Shipping times are estimates and not guarantees. We are not responsible for delays due to carriers or circumstances beyond our control.

5. Refund Policy

We’re proud to offer The Sockel at an affordable price point. Because of the high cost of return shipping relative to the cost of the product, we are unable to accept returns or issue refunds once your order has shipped.

If your item arrives damaged or defective, please email us at info@thesockel.com within 7 days of delivery with a description and photo of the issue. We’ll do our best to make it right.

Thank you for understanding — as a very small business, we appreciate your support and patience!

6. Limitation of Liability

The Sockel is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our product or website.

7. Changes to These Terms

We may update these Terms at any time by posting a revised version on our website. Your continued use of the site after changes are posted constitutes your acceptance.

8. Contact Us

If you have questions about these Terms or our Refund Policy, please contact:
info@thesockel.com

Thanks for supporting our little business and happy sock-keeping!

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